The 2024 Trends Reshaping Small Business

Dec 28, 2023

As we wrap up 2023, three key trends emerged from conversations with scores of small and medium businesses that will define success in the year ahead.


Trend 1: Empowering Teams Through Continuous Learning

Skill demands evolve rapidly, yet stretched teams lack time for professional development. Enter AI-driven continuous learning. Cutting-edge tools from companies like FlexWurx adapt to ever-changing business environments in real-time, skilling up staff with the latest need-to-know company, competitor, and industry knowledge. Employers gain peace of mind that talent will keep pace with or exceed market changes. Employees feel continually invested in rather than outgrown.

Trend 2: Expanding Responsibilities Under AI Guidance

AI coaching has arrived so leaders can responsibly stretch teams into new roles without overload. For example, FlexWurx offers customized AI assistants for each employee to help master expanded duties. Whether upleveling a sales rep into management or prepping a processor for client interactions, AI teammates provide personalized coaching for conquering new responsibilities. This failsafe for employee growth unlocks flexibility and innovation.

Trend 3: Harmonizing Workflows Through Automation

Every leader we meet asks for one thing: saving time by connecting disjointed workflows. Enter integrated automation platforms like FlexWurx that combine simple drag-and-drop workflow builders with AI assistants. Now generalists can automate processes across the full stack of business operations, apps, and data pipelines without coding expertise. The result? Systems work in harmony, not silos.

2023 revealed automation is now truly accessible to growing SMBs. Are you ready to harmonize workflows and amplify team potential with AI? The tools to thrive in 2024 await.

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